Privacy Policy

Effective Date: March 13, 2026
Last Updated: March 13, 2026

NameHub ("we", "us", or "our") operates the NameHub website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using the Service, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Create an account: name, email address, password, and optional profile details such as birthday and social media links
Submit a contact form: name, email address, message content, and the type of inquiry
Leave reviews or comments: your written content and rating scores
Create name lists: list titles, descriptions, selected names, and personal notes
Build a family tree: family member names, relationships, birthdates, and optionally uploaded photos
Set preferences: language preferences, favorite names, and display settings

1.2 Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

Log data: IP address, browser type and version, operating system, referring/exit pages, date/time stamps, and clickstream data
Device information: device type, unique device identifiers, screen resolution, and hardware model
Usage data: pages visited, time spent on pages, links clicked, search queries used, and features accessed
Location data: approximate geographic location derived from your IP address

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. These include:

Essential cookies: required for the basic functionality of the Service, such as session management and CSRF protection
Preference cookies: remember your language selection, display preferences, and login status
Analytics cookies: help us understand how visitors interact with the Service by collecting anonymous usage statistics

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Maintaining the Service

Create and manage your user account
Display personalized name information based on your language preference
Enable you to create and manage favorites, name lists, reviews, and family trees
Process and respond to your contact form submissions
Deliver the features and functionality you request

2.2 Improving the Service

Analyze usage patterns to improve user experience and interface design
Identify and fix technical issues and bugs
Develop new features based on user behavior and feedback
Conduct internal research and analytics

2.3 Communication

Send you account-related notifications (e.g., password resets, security alerts)
Respond to your inquiries, comments, and support requests
Notify you of important changes to our policies or services

2.4 Safety and Security

Detect, prevent, and address fraud, abuse, and security threats
Enforce our Terms of Service and other policies
Verify user identity and prevent spam through reCAPTCHA verification
Monitor for and remove harmful or inappropriate content

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

3.1 Public Information

Certain information you provide may be visible to other users of the Service, including:

Your display name and profile information on reviews and comments
Name lists you create and publish
Your member profile if you have opted to make it public

3.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Web hosting and infrastructure providers
Analytics services (e.g., for understanding usage patterns)
reCAPTCHA by Google (for spam and abuse prevention)
Email delivery services (if applicable)

These service providers are contractually obligated to use your information only as necessary to perform the services we request and in accordance with this Privacy Policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

Comply with a legal obligation, court order, or legal process
Protect and defend the rights or property of NameHub
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. Specifically:

Account data: retained until you delete your account
Reviews and comments: retained as long as the associated content exists, unless you request deletion
Contact messages: retained for up to 2 years for reference and quality improvement
Log and analytics data: retained for up to 12 months
Backup copies: may be retained for up to 30 days after deletion of the original data

When your data is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit using TLS/SSL protocols
Secure password hashing using industry-standard algorithms
Regular security assessments and updates
Access controls limiting employee access to personal data on a need-to-know basis
CSRF token protection on all forms
Rate limiting on sensitive endpoints

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. You can access most of your data directly through your account settings.

6.2 Correction

You have the right to correct any inaccurate or incomplete personal information. You can update your profile information at any time through your account settings.

6.3 Deletion

You have the right to request deletion of your personal information. You can delete your account through your profile settings, which will remove your personal data, reviews, name lists, and family tree data. Please note that some information may be retained as required by law or for legitimate business purposes.

6.4 Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information.

6.5 Withdrawal of Consent

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us. We will respond to your request within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

8. Children's Privacy

The Service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

9. Third-Party Services

The Service may contain links to third-party websites and services, including social media platforms (Facebook, X/Twitter, Pinterest). We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any third-party service before providing them with your personal information.

9.1 Google reCAPTCHA

We use Google reCAPTCHA on certain forms to protect against spam and abuse. Google reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

10. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. At this time, we do not respond to DNT signals, as there is no industry-wide standard for compliance.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Update the "Last Updated" date at the top of this page
Post the revised policy on this page
Notify registered users via email for significant changes (where practicable)

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Through our Contact Form
By email at: contact@namehub.info

We will do our best to address your inquiry promptly and thoroughly.